Shipping policy

# Shipping Policy

Thank you for choosing RugsRunner. We are proud to offer **free shipping on all rug orders**. Each handmade rug is carefully inspected, professionally packaged, and prepared for a safe journey to your home.

## Processing Time

Orders are typically processed within **1–3 business days** after payment confirmation. We carefully prepare each rug before shipment to ensure it arrives in excellent condition.

## Free Shipping

We provide **free worldwide shipping** on all orders. Shipping costs are covered by RugsRunner, so you do not need to pay any additional shipping fees at checkout.

## Delivery Time

Estimated delivery times:

* **United States:** Approximately 5–10 business days
* **International Orders:** Approximately 7–15 business days

Delivery times may vary due to customs procedures, holidays, weather conditions, or carrier delays.

## Tracking Information

Once your order has been shipped, you will receive tracking information by email. You can use this tracking number to follow your package until delivery.

## Customs & Import Fees

For international orders, customers are responsible for any customs duties, taxes, or import fees that may be required by their country. These fees are determined by local customs authorities and are not controlled by RugsRunner.

## Damaged or Lost Packages

Every rug is carefully packaged to help prevent damage during transit. If your order arrives damaged or you experience any delivery issues, please contact us and we will do our best to assist you.

If you have any questions about shipping, please feel free to contact us.

Thank you for supporting handmade rugs and traditional craftsmanship.